/ Process · From print to dock door

Nine steps. One ERP. No paper between them.

Procurement teams want to know how a supplier actually runs before they send a print. Here's the end-to-end flow at K+G — what happens at each step, what you see as the customer, and how long it takes.

/ 01 — Why this page exists

Most shops won't show you their workflow.

Their workflow is a binder, a whiteboard, and three Excel files. Showing it would be embarrassing — so they hide behind "give us a call." Ours is software we wrote ourselves; here it is.

/ 02 — The flow

Drawing in. Part out.

Each step shows what happens internally, what you see as the customer, and the typical duration. SLAs are enforced by the ERP — not promises in a sales pitch.

  1. / Submit

    Procurement sends the RFQ.

    Through /quote/, by email to info@kgindustrialgroup.com, or by phone. Print + STEP + quantity + target ship date is the ideal package — but a description and a quantity is enough to start.

    / You see Confirmation in your inbox. Ticket ID. Engineer assigned same business day. ~5 min
  2. / AI parse

    The AI estimator does first pass.

    Drawing parsed for dimensions, GD&T callouts, surface finish. STEP analyzed for geometry and feature complexity. Material identified. The AI proposes a routing (machines, ops sequence, cycle time) and pulls historical pricing on similar parts.

    / You see Nothing yet — this is internal prep so the engineer review is fast. ~10 min
  3. / Engineer review

    A real engineer signs off.

    A K+G manufacturing engineer reviews the AI's first pass: routing strategy, fixturing approach, tolerances, supplier sourcing on outside processes, margin floor. Corrects whatever needs human judgment. Flags ambiguities back to procurement.

    / You see If the engineer needs a clarification, you get a single targeted email — not a generic "please confirm" boilerplate. ~2 hours
  4. / Quote sent

    Formal quote in your inbox.

    PDF quote with pricing, lead time, payment terms, validity, and any clarifying notes. Branded, version-stamped, and stored in the ERP so we never lose a thread.

    / You see Quote PDF in your inbox. Median turnaround on this whole loop: 33.6 hours. Industry median: 4.6 days. ≤ 24 hours
  5. / PO accepted

    Order converts to a job.

    You issue a PO; we acknowledge. The quote and PO link automatically into a new job in the K+G ERP. Job numbers are entity-prefixed — the platform tracks lineage across all shops automatically. Material is sourced; outside processes are scheduled; the job hits the queue.

    / You see Order acknowledgment with promised ship date and job number. Single point of contact for the program. Same day
  6. / Schedule

    Capacity-aware dispatch.

    The job lands in the live Gantt scheduler. Machines, operators, fixtures, and material arrival dates are factored. The scheduler refuses to overcommit — your due date holds because we said yes only if we can.

    / You see Confirmed dispatch + ship date. If anything moves, you hear about it before it slips — not after. Variable
  7. / Run

    Operators execute on tablets.

    Each op clocked in/out from the operator app. Tool consumption, torque values, and run-time captured live. No paper traveler. The data feeds back into the calc engine — your part gets quoted more accurately next revision.

    / You see Live progress visible in our portal (when wired). Variance on your job tracked against the quote — flagged to your engineer if it drifts. Per cycle time
  8. / Inspect

    AI-balloned drawing → CMM routine → CoC.

    Drawing dimensions ballooned by the AI inspection planner. CMM routine generated. First article on the Zeiss Contura. Final inspection at quantity. Every callout measured, every measurement traceable to operator + gauge.

    / You see FAI report, PPAP packet, balloon report — whatever your QA flow demands. Generated from the data, not assembled by hand. ~1 hour / lot
  9. / Ship + CoC

    Packed, shipped, certified.

    Packed to your spec. Carrier called. Cert of Conformance and full traceability — heat lot, supplier cert, operator, machine, gauge, inspector — auto-generated and emailed with the shipment notice. AR invoice fires with the same packet.

    / You see Tracking number, CoC, and invoice — one email. 94% on-time across the network, measured by every shipment, not curated case studies. Ship day
/ 03 — SLA snapshot

The whole flow at a glance.

Every cycle has a time. Every time is enforced by the ERP. Procurement gets one place to point at when an internal stakeholder asks "what's their actual turnaround?".

Step Stage What you see Typical time
01 Submit Confirmation + ticket ID ~5 min
02 AI parse (internal) ~10 min
03 Engineer review Targeted clarifications, if any ~2 hours
04 Quote sent PDF quote in inbox ≤ 24 hours total
05 PO accepted Order ack + job number Same day
06 Schedule Confirmed dispatch + ship date Variable
07 Run Live variance vs. quote Per cycle time
08 Inspect FAI / PPAP / balloon report ~1 hour / lot
09 Ship + CoC Tracking + CoC + invoice (1 email) Ship day
/ Run a part through it

The first 24 hours are on the clock.

Send a print. We'll move it through steps 01–04 same business day on most RFQs.

Send us a print → See the platform