K+G Ai ERP · Customer + Supplier Portals

The only manufacturing ERP with a real supplier portal — and a customer portal your buyers will actually use.

Outside-processing admin eats 8+ hours a week. "Where's my part?" phone calls eat the rest. K+G's two portals fix both — and give your customers transparency no competitor's ERP exposes (live OTD %, RFQ→quote median, RFQ→PO conversion). NDA and ITAR boundaries enforced automatically.

01 · Supplier Portal

Suppliers self-serve. You stop chasing.

Heat treat, anodize, plating, paint, powder coat — every outside-processing vendor lands in one portal with one identity. They upload compliance docs once. They see every RFQ, every PO, every invoice. K+G's ERP auto-issues their PO the moment your customer's PO clears. The 8 hours a week your team spends chasing them disappears.

Capability 01

Suppliers email you their W-9, COI, NDA, and quality agreement — different formats, different expiration dates. Something is always out of compliance during your AS9100 audit.

→ Compliance Vault
Suppliers upload W-9, COI, NDA, quality agreement, ISO/AS9100 certs, NADCAP credentials. Expiration tracked automatically; expired docs block new RFQs until refreshed. Audit-ready every day.
Capability 02

Sending an outside-processing RFQ today is a chain of 10+ emails per supplier. Multiply by 3 suppliers per job, multiply by the jobs you run a week.

→ Auto-RFQ + AI Ranking
One click routes the RFQ to qualified suppliers. Bids come back through the portal. AI ranks by price, lead time, and historical OTD. You pick. The chain stays in one place — not someone's inbox.
Capability 03

When your customer's PO clears, somebody on your team has to manually re-key the supplier PO — drawings, callouts, due dates, NDA scope. It's where slippage and errors live.

→ One-Click PO Chain
Customer PO accept → supplier PO auto-issued with the right drawing, the right callout, the right due-date math, and the right NDA scope. No re-key, no slippage. Audit-logged end to end.
Capability 04

Sensitive ITAR or NDA programs can't ship full prints to outside processors. Today, that's a manual redaction step — easy to forget.

→ NDA / ITAR Auto-Redaction
Sensitive prints are auto-redacted to the supplier-facing view based on each supplier's clearance and signed NDA. The full chain of custody is logged. Nothing controlled ships without policy clearing it first.
02 · Customer Portal

Your customers stop calling. They start trusting numbers they can see themselves.

"Where's my part?" was the most expensive question in your shop — answered five times a day by people who should be selling, quoting, or making parts. The customer portal kills the question by answering it before they ask. And it goes further: every customer sees live transparency KPIs that no other manufacturing ERP exposes.

Capability 01

"Where's my job?" "When does it ship?" "Has it shipped yet?" — five phone calls a day, every day, from buyers who can't see into your floor.

→ Self-Service Status
Real-time job status visible to the customer — production phase, current op, expected ship date, risk flags. Pulled live from the same scheduler that runs the floor. No CRM update lag. No "let me check and call you back."
Capability 02

"Can you re-send the material cert?" "I can't find the FAI." "Where's the invoice?" — document chase emails fill your AR and quality inboxes.

→ Document Vault per Job
Every job has its own document drawer: material certs, FAIs, CoCs, ISIRs, packing slips, invoices, payment history. Customer self-serves anytime. Auto-generated from the same database that ran the job.
Capability 03

You promise OTD and quote turnaround in sales calls. Customers have no way to verify until after they've placed the order.

→ Live Transparency KPIs
Per-customer KPIs visible in the portal: your shop's median RFQ→quote turnaround, on-time delivery %, RFQ→PO conversion. Live, scoped per customer, not a quarterly slide deck. Performance becomes proof the customer can verify themselves.
Capability 04

A controlled program shouldn't show its prints in a portal. Today, that means you can't offer portal access at all to defense and ITAR customers.

→ NDA / ITAR Scoping
Customer portal access is scoped to that customer's own jobs only. Controlled programs route to a separate access tier with audit-logged document access. Defense and ITAR customers get the same convenience without the compliance risk.
03 · Why no other ERP does this

"Portal" means a PDF emailed once. Until now.

Every legacy ERP claims a portal. In practice it's a static document link or a glorified customer login that shows a thin slice of order history. K+G's portals are first-class product surfaces — and they share the same database as your production floor, so what the customer sees is what the operator is doing.

Capability K+G Ai ERP Typical ERP
Supplier compliance vault (W-9, COI, NDA, QA)
Auto-RFQ for outside services + AI bid ranking
One-click customer PO → supplier PO chain
NDA / ITAR auto-redaction on sensitive prints
Customer self-service job status dashboardbasic
Document vault (certs, FAIs, CoCs, ISIRs, invoices)
Live transparency KPIs visible to customer
Invoice + payment status visibilityvia AR
04 · Common questions

Portal questions, answered.

What does a manufacturing supplier portal do?
A supplier portal lets outside-processing vendors (heat treat, anodize, plating, paint, powder coat) self-serve every interaction: RFQs, bids, POs, invoices, payments, and compliance documents. K+G's portal auto-issues supplier POs the moment your customer PO clears, and gates new RFQs until compliance docs are current — eliminating roughly 8 hours/week of supplier admin.
What is a customer portal in a machine shop ERP?
A customer portal gives buyers self-service access to every job they've placed: real-time production status, material certs, First Article Inspections (FAIs), Certificates of Conformance, ISIRs, invoices, and payment history. K+G's portal also exposes live transparency KPIs — your shop's RFQ→quote median, on-time delivery %, and RFQ→PO conversion — that no competitor's ERP shows the customer.
How does a supplier portal reduce admin overhead?
Most shops spend 8+ hours/week chasing W-9s, certificates of insurance, NDAs, RFQ replies, PO status updates, and invoice reconciliation. A compliance vault lets suppliers upload docs once and updates them automatically. Auto-RFQ routes outside-service work to qualified suppliers in one click. The result is supplier admin time down from ~8 hrs/week to ~30 minutes.
Can a customer portal share OTD and other delivery KPIs with customers?
Yes — and this is the differentiator. K+G's customer portal exposes live transparency KPIs no other manufacturing ERP offers: your shop's on-time delivery percentage, median RFQ-to-quote turnaround, and historical RFQ-to-PO conversion rate, scoped per customer. Delivery performance becomes proof the customer can verify themselves, not a sales-call talking point.
Are ITAR and NDA-protected programs safe in a customer or supplier portal?
Yes. K+G's portals enforce NDA and ITAR boundaries automatically. Sensitive prints are auto-redacted before any supplier visibility. Customer portal access is scoped to that customer's own jobs only. Controlled programs route to a separate access tier with audit-logged document access. The chain of custody is logged end-to-end.
What documents can suppliers upload through the portal?
The supplier compliance vault accepts W-9, certificate of insurance (COI), non-disclosure agreement (NDA), quality agreement (QA), ISO 9001 / AS9100 certifications, NADCAP credentials, Mil-Spec qualifications, and any program-specific docs. Expiration dates are tracked; expired documents automatically block new RFQ visibility until refreshed.

Show your customer their OTD. Show your supplier the same RFQ everyone else sees.

Book a 30-minute demo and we'll walk both portals with sample data from a real shop — supplier side, customer side, and the compliance gates that make the whole thing audit-ready.