Suppliers email you their W-9, COI, NDA, and quality agreement — different formats, different expiration dates. Something is always out of compliance during your AS9100 audit.
The only manufacturing ERP with a real supplier portal — and a customer portal your buyers will actually use.
Outside-processing admin eats 8+ hours a week. "Where's my part?" phone calls eat the rest. K+G's two portals fix both — and give your customers transparency no competitor's ERP exposes (live OTD %, RFQ→quote median, RFQ→PO conversion). NDA and ITAR boundaries enforced automatically.
Suppliers self-serve. You stop chasing.
Heat treat, anodize, plating, paint, powder coat — every outside-processing vendor lands in one portal with one identity. They upload compliance docs once. They see every RFQ, every PO, every invoice. K+G's ERP auto-issues their PO the moment your customer's PO clears. The 8 hours a week your team spends chasing them disappears.
Sending an outside-processing RFQ today is a chain of 10+ emails per supplier. Multiply by 3 suppliers per job, multiply by the jobs you run a week.
When your customer's PO clears, somebody on your team has to manually re-key the supplier PO — drawings, callouts, due dates, NDA scope. It's where slippage and errors live.
Sensitive ITAR or NDA programs can't ship full prints to outside processors. Today, that's a manual redaction step — easy to forget.
Your customers stop calling. They start trusting numbers they can see themselves.
"Where's my part?" was the most expensive question in your shop — answered five times a day by people who should be selling, quoting, or making parts. The customer portal kills the question by answering it before they ask. And it goes further: every customer sees live transparency KPIs that no other manufacturing ERP exposes.
"Where's my job?" "When does it ship?" "Has it shipped yet?" — five phone calls a day, every day, from buyers who can't see into your floor.
"Can you re-send the material cert?" "I can't find the FAI." "Where's the invoice?" — document chase emails fill your AR and quality inboxes.
You promise OTD and quote turnaround in sales calls. Customers have no way to verify until after they've placed the order.
A controlled program shouldn't show its prints in a portal. Today, that means you can't offer portal access at all to defense and ITAR customers.
"Portal" means a PDF emailed once. Until now.
Every legacy ERP claims a portal. In practice it's a static document link or a glorified customer login that shows a thin slice of order history. K+G's portals are first-class product surfaces — and they share the same database as your production floor, so what the customer sees is what the operator is doing.
| Capability | K+G Ai ERP | Typical ERP |
|---|---|---|
| Supplier compliance vault (W-9, COI, NDA, QA) | ✓ | — |
| Auto-RFQ for outside services + AI bid ranking | ✓ | — |
| One-click customer PO → supplier PO chain | ✓ | — |
| NDA / ITAR auto-redaction on sensitive prints | ✓ | — |
| Customer self-service job status dashboard | ✓ | basic |
| Document vault (certs, FAIs, CoCs, ISIRs, invoices) | ✓ | — |
| Live transparency KPIs visible to customer | ✓ | — |
| Invoice + payment status visibility | ✓ | via AR |
Portal questions, answered.
What does a manufacturing supplier portal do?
What is a customer portal in a machine shop ERP?
How does a supplier portal reduce admin overhead?
Can a customer portal share OTD and other delivery KPIs with customers?
Are ITAR and NDA-protected programs safe in a customer or supplier portal?
What documents can suppliers upload through the portal?
Show your customer their OTD. Show your supplier the same RFQ everyone else sees.
Book a 30-minute demo and we'll walk both portals with sample data from a real shop — supplier side, customer side, and the compliance gates that make the whole thing audit-ready.